Frequently Asked Questions

What is a Virtual Assistant (VA)?

A VA is an independent virtual office assistant who provides clerical, administrative, technical and personal support to clients from the VA’s remote virtual office. VA’s are very disciplined and able to work autonomously with minimal supervision. Virtual nature of business allows for flexibility to market and serve clients across a wide geographic area.

How Can a VA help me in my Business (VA)?

By offloading routine administrative and personal tasks, clients are able to focus on what they do best…marketing and growing their business, or simply enjoy having time to spend with family and/or pursue personal interests and hobbies.

How Do I Know If I Need a VA?

• Disorganized or overwhelmed?
• Missing opportunities?
• Not networking or marketing the business?
• Drowning in paperwork?
• Feeling frustrated trying to do it all?
• Procrastinating because you don’t know where to begin?

If you answered "Yes" to these questions, consider partnering with a VA.

What types of tasks can a VA help with?

Services offered differ due to specialized backgrounds. Click here for some of the services offered by Instant Assistant LLC.

I'm not sure what type of help I need or if a VA will work. How will we communicate?

A needs assessment will help determine your communication and work style preferences. We will work together to ensure that you are comfortable with all aspects of the partnership. We can communicate by phone, fax, e-mail, internet, US Mail, and overnight mail. For local clients, in-person meetings are available. Our mission is to help you streamline and offload administrative, clerical, technical and personal tasks and bring value to your business.

Are VA services expensive?

VA rates vary based on specialized skills and background. VA’s are independent contractors and not an employee. We maintain and are responsible for our own office, equipment and software. Clients are only responsible for hourly, project or retainer fees plus any additional miscellaneous expenses (i.e. supplies, materials, postage, etc.). All fees are agreed upon in advance. Since clients pay only for the actual time VA’s spend working on a task or project the overall cost of hiring a VA is significantly less than hiring a full-time office assistant with benefits. Click here for pricing options.

What about confidentiality?

We will enter into a confidentiality agreement with all clients prior to commencing work. We will not sell or disclose proprietary information or use information obtained during the course of business for personal gain.